National Taxi and Private Hire Driver Survey (Privacy Policy)

Data Processor(s):

Personnel Checks Limited T/A TaxiPlus, One Cathedral Square, Cathedral Quarter, Blackburn, Lancashire, BB1 1FB. A registered umbrella body for the DBS and provider of licensing and support service to local authorities.

TAXIPOINT Limited, First Floor Flat, 1 Frith Road, London, England, E11 4EX. The UK’s most-read taxi and private hire industry news publication.

Both TaxiPlus and TaxiPoint are committed to protecting and respecting your privacy.

This privacy policy explains how we look after your personal data when you complete the National Taxi and Private Hire Driver Survey (the Survey). It is important that you read this privacy policy before completing the survey so you understand how your data will be used.

What information do we collect about you and how do we collect it?

Information you provide to us:

We collect the following information when you complete the survey:

  • Your email address

  • Your racial or ethnic origin

  • Personal information relating to your career/working life

  • Opinions on politics or current events

Our legal basis for processing your information

We take data protection seriously, so we have set out below exactly how and why we use your information, and what our legal basis is to be able to use your information.

Our lawful basis for collecting or using personal information for research is via participant consent which is obtained when the Survey is initiated. Failure to provide consent ends the Survey.

What we do with the information that we gather from survey responses

In obtaining your cooperation to participate in the survey, we undertake not to mislead you in any way about the nature of the research we are conducting, the way in which the data is collected and the use that will be made of the survey results.

All of the information that you provide will be treated as confidential and will only be used for research purposes. Your comments will not be identified as belonging to you, instead, they will be combined with those gathered from other survey participants and will be analysed as part of a group. We do not use any of the information you provide for direct marketing or other non-research activities.

If we ask you for personal information that enables you to be identified - e.g. e-mail address, we will clearly state why we are asking for it and for your permission to use it for that purpose. For example, to inform the winner of the prize draw or to contact you with the results of the survey.

Your participation is voluntary. You are entitled to ask that part, or all, of the record of your involvement in the survey be deleted or destroyed.

Web cookies and encryption

A cookie automatically generated by the web server may be used on this site. This cookie contains no personal or identifying information and is destroyed once your browsing session is complete. The cookie is an integral part of the security of some surveys and as such is required. The Interactive Advertising Bureau (IAB) provides independent guidance for Internet users and online operators on the use of cookies at: http://www.allaboutcookies.org/cookies/

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Contacting us

If you have any questions about this survey please email marketing@personnelchecks.co.uk

Alternatively, you can write to: Personnel Checks Marketing, One Cathedral Square, Cathedral Quarter, Blackburn, Lancs, BB1 1FB.

If you feel that we are in breach of this privacy statement you may contact us by any of the above methods.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details above.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

28 June 2024